Frequently Asked Questions


What is Validated?

Validated is a free mobile app that lets shops and restaurants pay for your transportation. Shop and dine at businesses in the Validated app and earn credits to pay for car-share, ride-share, bike-share, mass transit, parking, and more.

Where does Validated operate?

Validated businesses are currently concentrated in select cities, but you can use your credits ANYWHERE a Validated transportation provider operates.

How do I earn transportation credits?

Hit a spend requirement and then scan your receipt to verify your purchase. You can scan your receipt right away or later from home.**

How much I need to spend and how many credits will I receive?

usinesses in the Validated app set their own spending targets and decide how much to give customers in return, so it depends on where you go! Select a business to view its campaigns.

Do I need to use my credits right away?

You can redeem Validated credits instantly or stack them from multiple businesses and save them for a special occasion.

Do Validated credits expire?

Validated credits expire one year after they are added to your balance. Once you redeem credits, you are able to see the exact date of expiration within the selected mobility provider.

How does Validated work?

A Step-By-Step Guide


Step 1: Explore

Browse through the best shops and restaurants in your city

  1. Scroll through the geo-location based list
  2. Search for businesses by name, neighborhood, or zip code
  3. Sort businesses by category
  4. Browse the map to see what’s nearby

Step 2: Shop, Dine, Have a Good Time

Select a business to view their Validated campaigns: how much you need to spend and how much you’ll receive in return. Hit their spending targets when you shop or dine with them to earn transportation credits.

Step 3: Get Validated

Validated will verify your purchase and send you credits within 24 hours. How to verify your purchase:

  1. Select a business and slide right to validate
  2. Scan your receipt or upload your digital receipt
  3. Input your total
  4. Submit your receipt

Step 4: Redeem for Transportation

As soon as Validated verifies your purchase, you can redeem your credits. Push credits to your favorite mobility app, directly and dollar-for-dollar, within the Validated app via the REDEEM screen.

What are requirements for a receipt submission?


The following must be clearly visible on a receipt:

Browse through the best shops and restaurants in your city

  1. The business name and address
  2. Date and time of purchase
  3. Pre-gratuity total of purchase

Other important requirements:

  • Your receipt must be submitted within 30 days of the receipt date
  • Receipts must be submitted under the exact business

**Please note: Multiple submissions of receipts older than one month and suspected fraudulent submissions may result in the deactivation of your account.**

How do I redeem my credits?

Redeem your Validated credits to pay for your transportation


Press REDEEM in the bottom righthand corner of the Homescreen.
Your Validated credits will be listed top and center. A balance of at least $5 is our current redemption threshold. Validated credits are disbursed directly and dollar-for-dollar in $5, $10, and $15 increments according to your balance and the transportation provider’s maximum per redemption.

Select a mode of transportation.

Slide right to push your credits to the selected mobility.
Directions for each mobility provider below

Redeem credits for Lyft

Redeemed for Lyft before? The Lyft app will instantly open and automatically apply your credits in the form of a promo code. You will also receive an email with a Lyft credit code that you can apply manually.

First Lyft redemption? If you haven’t redeemed credits for Lyft before, a confirmation screen will appear, notifying you that a Lyft credits code has been sent to your email. The code will also automatically copy to your clipboard so you can apply it right away by pressing APPLY TO LYFT NOW.

New to Lyft? If you’re new to Lyft, you can set up an account inside the Validated app and claim an additional $50 on top of your Validated credits. Select Lyft and slide right to Validated. Click GIMME and enter your phone number. Once downloaded, tap on Promos under Lyft’s Main Menu (top lefthand corner of the Homescreen) and make sure your new user gift is there before you apply your Validated credits. If your new user gift isn’t listed, enter promo code GETVALIDATED.

Apply the Lyft credit code from Lyft’s Main Menu (top lefthand corner of the Homescreen), tap on Promos. Paste the code the Enter promo code field and press Apply. Your Validated credit will instantly appear below.

Please note that $20 is the current maximum per redemption.

Redeem credits for ReachNow

A confirmation screen will appear, notifying you that a ReachNow promo code has been sent to your email. The code will also automatically copy to your clipboard so you can apply it right away by pressing OPEN REACHNOW.

Apply the promo code from ReachNow’s Main Menu (top lefthand corner of the Homescreen), tap on Promos. Paste the code the Enter Promo Code line (reads E.G. 120335) and press Apply. Your Validated credits will instantly appear as a current promo.

Please note that $15 is the current maximum per redemption.

Redeem credits for BIKETOWN

A confirmation screen will appear, notifying you that a BIKETOWN promo code has been sent to your email. At this time, you can only apply Validated credits to BIKETOWN via their web-based portal.

Apply the promo code from your BIKETOWNPDX account page. Login and tap on Memberships. Paste the code under HAVE A PROMO CODE? and press Apply. Your Validated credits will appear as Promo code credit under Usage > Billing.

Please note that $5 is the current maximum per redemption.

Redeem credits for Uber

A confirmation screen will appear, notifying you that a Uber promo code has been sent to your email. The code will also automatically copy to your clipboard so you can apply it right away by pressing OPEN UBER.

New to Uber? If you’re new to Uber, you can claim up to $20 on top of your Validated credits. Download Uber and create an account using Promotion Code GETVALIDATED. Make sure your new user gift from Validated is listed as Uber credit before you apply your Validated credits.

Apply the promo code from Uber’s Main Menu (top lefthand corner of the Homescreen), tap on Payment. Press Add Promo/Gift Code, paste the code, and press ADD. Your Validated credits will instantly appear under Promotions.

Please note that $25 is the current maximum per redemption.

Redeem credits for Luxe Valet

A confirmation screen will appear, notifying you that a Luxe promo code has been sent to your email. The code will also automatically copy to your clipboard so you can apply it right away by pressing OPEN LUXE.

Apply the promo code from Luxe’s Main Menu (top lefthand corner of the Homescreen), tap on Payment. Paste the code under PROMO CODE and press Done. Your Validated credits will be added to your total Luxe Credit under VOUCHERS.

New to Luxe? If you’re new to Luxe, you can claim up to $45 in on-demand valet parking and car services on top of your Validated credits. Download Luxe and create an account using Promotion Code GETVALIDATED. Make sure your new user gift from Validated is listed as Luxe Credit before applying your Validated credits.

Please note that $20 is the current maximum per redemption.

Redeem credits for Mass Transit or Parking

To redeem Validated credits for mass transit or parking, link Validated to an existing or new PayPal account.

If you don’t already have a PayPal account, you can set one up for free at www.paypal.com. Otherwise, follow the instructions in your Validated redemption confirmation email

Please note that it is very important to confirm your PayPal account by following the steps emailed to you from PayPal. Credits will transfer from Validated to your PayPal account, but you will be unable to claim the funds until the account is confirmed.

While there is no maximum per redemption, a $1 transaction fee is applied.

More transportation providers are joining the Validated network!

Check back here soon!